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Case studies

Seven agents. All in production.

Each of these is written the way I would want to read it: the manual process it replaced, the architecture, the thing that made it hard, the guardrail that made it safe to deploy, and what actually changed afterwards.

06
ProductionIncident Management / SRE

Incident Copilot

A ticket-triggered triage agent that pulls the right resolution procedure, the relevant logs and comparable prior cases the moment a ticket is created — then posts a recommended fix onto the ticket before an engineer has opened it.

Anonymized — Fortune 500 pharmaceutical enterprise

~50%

reduction in mean-time-to-acknowledge

05
ProductionObservability / SRE

Observability Copilot

Natural-language access to logs, metrics, traces and live endpoint health across a multi-application Kubernetes estate — built on a custom Grafana-stack MCP server I wrote because the one I needed did not exist.

Anonymized — Fortune 500 pharmaceutical enterprise

0

lines of PromQL an engineer has to write

03
ProductionSoftware Engineering / Multi-Agent

Autonomous SDLC Pipeline

Three cooperating agents — Coder, Reviewer, Deployment — that let one consultant carry a client's entire production computer vision service without hand-running every fix, test and deploy.

Client engagement — computer vision application

hours → minutes

feature-to-deploy turnaround

01
ProductionEnterprise Knowledge Management

Company Knowledge Base Agent

An enterprise-wide agent that answers questions against Confluence through MCP — no vector store, no separate index, no sync job to go stale.

Anonymized — Fortune 500 pharmaceutical enterprise

30 → 5 min

to find internal knowledge

04
ProductionCloud Operations / Autonomous SRE

DevOps Diagnostics Agent

A GitHub-issue-triggered agent with SSH into a production EC2 host, a hard allowlist of non-destructive commands, and no authority to fix anything it finds.

Client engagement — live production instance

07
ProductionIntelligent Document Processing

Multimodal Invoice & Document Extractor

Turns invoices, PDFs, scans and photographs into schema-validated JSON using multimodal extraction — replacing template parsers that shatter the moment a layout shifts. Manual effort per document fell from about ten minutes to under one.

Anonymized — delivered engagement

10 → <1 min

manual effort per document

02
ProductionContent Automation / Brand Systems

Content Automation Pipeline

Idea in, fact-checked post and on-brand carousel out. I built it to run my own LinkedIn presence, and it has been running daily ever since.

Built for myself — running daily

2h → 15 min

per day of content production

Limited availability

Tell me the problem.
I’ll tell you if an agent is the answer.

A 30-minute call, no pitch. Describe the manual loop that hurts and I’ll give you a straight read on whether this is worth building — including when the honest answer is a script, not an agent.